Terms of Use

Terms of Service

Safe Usage and Fair Conditions

By using our website or purchasing products from Vatrer Power, you agree to the following terms and conditions. We strive to provide reliable products and a transparent experience.

1. Orders and Payments

  • All prices are displayed in Japanese Yen (JPY) unless otherwise specified.
  • We reserve the right to cancel orders based on errors, fraud risk, or stock availability.
  • You agree to provide accurate billing and shipping information.

2. Product Use and Safety

Vatrer products are designed for professional and consumer use under appropriate conditions. By purchasing, you agree to:

  • Follow all installation procedures and usage instructions.
  • Understand that lithium batteries present electrical and safety risks.
  • Be responsible for ensuring compatibility with your own system.
⚠️ Improper use, incorrect wiring, or unauthorized modifications may cause damage and void the warranty.

3. Compatibility Responsibility

You are responsible for confirming:

  • Voltage compatibility
  • Controller/Inverter compatibility
  • Suitability of the installation environment

We are not responsible for issues arising from incompatible systems.

4. Shipping

  • Estimated delivery dates are approximate and may vary.
  • We are not responsible for delays caused by carriers, customs, or external factors.

5. Returns and Warranty

For details on returns and product warranties, please refer to our respective policies:

6. Limitation of Liability

To the fullest extent permitted by law, Vatrer Power shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, downtime, or equipment damage.
  • Issues arising from improper installation or misuse.

Our maximum liability is limited to the purchase price of the product.

7. Intellectual Property

All content on this website belongs to Vatrer Power and may not be used without permission.

8. Third-Party Services

We may provide access to third-party tools or links. We are not responsible for their content or performance.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

10. Changes

We reserve the right to update these terms periodically. Continued use of this site implies acceptance of such changes.

11. Contact Us

For questions about these Terms of Service, please contact us at service-jp@vatrerpower.com.