Shipping Policy

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Shipping Policy

We aim for fast, safe, and reliable delivery.

1. Shipping Fees

✔ All products are free shipping (no minimum purchase required)

2. Processing Time

  • Orders are processed within 1-2 business days
  • Orders placed after the cutoff time will be processed on the next business day

3. Shipping Duration

  • Estimated delivery time: 1-5 business days
  • May vary depending on delivery area and carrier
  • Most orders arrive sooner than expected

4. Shipping Carrier

We use the following reliable shipping carrier:

Sagawa Express

Tracking information will be provided within 24-48 hours after shipment

5. Shipping Area

  • Free shipping is available throughout Japan
  • For international orders, please contact us

7. Split Shipments

Depending on inventory availability, your order may be shipped in multiple packages

8. Delays/Exceptions

While we strive for prompt delivery, delays may occur due to:

  • Carrier issues
  • Inclement weather
  • Periods of high demand

If any issues arise, we will provide full support

9. Address Accuracy

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses due to incorrect addresses

10. Damage/Loss

If your order is damaged or lost:

• Please contact us immediately

• We will strive to resolve the issue as quickly as possible

11. Important Notice

We recommend scheduling installation or service appointments after your product has arrived

12. Our Commitment

Prompt Processing Reliable Delivery Dedicated Support